Frequently Asked Questions

Foodelez is a smart B2B platform that supplies restaurants, cafés, and cloud kitchens with everything they need, all in one place, through trusted suppliers.

We offer a wide range of products, including:

  • Food ingredients

  • Packaging materials

  • Cleaning supplies

  • Kitchen tools and essentials

  • Restaurant and café operating supplies

Foodelez is designed exclusively for businesses (B2B) such as restaurants, cafés, cloud kitchens, and hotels.

You can easily place an order through our platform using a simple and seamless ordering experience, allowing you to select products, review prices, and complete your order in minutes.

Yes, all prices are displayed in real time, ensuring full pricing transparency and up-to-date product availability.

We currently deliver across Alexandria, with plans to expand to more cities soon.

Delivery times vary depending on the product type and delivery location, but we work to ensure fast and reliable delivery through trusted logistics partners.

Yes, we partner only with verified suppliers and trusted brands to guarantee high-quality products.

We offer flexible payment solutions tailored to business needs. Available payment methods will be shown during checkout.

You can reach us through the Contact Us page or via the support channels available on the platform.